Cisco Names Insight as Top U.S. Contact Center Partner of the Year
Insight also earns five Cisco Southwest regional awards for enterprise collaboration and software solutions
TEMPE, Ariz., October 21, 2019 – Insight Enterprises (NASDAQ:NSIT), the global integrator of Insight Intelligent Technology Solutions™ for organizations of all sizes, was named the national Cisco 2019 Contact Center Partner of the Year during the 10th annual Cisco Contact Center Summit held Sept. 17-19 in Miami.
Insight also has earned five Cisco 2019 Southwest Region awards: Southwest Enterprise Partner of the Year, Southwest Enterprise Collaboration Partner of the Year, Southwest Enterprise Software Partner of the Year, Desert Select Software Partner of the Year, and Desert Select Enterprise Networking Partner of the Year. Southwest Enterprise awards span top Cisco partners covering Arizona, New Mexico, Nevada, Utah, Colorado and southern California; Desert Select awards are for Arizona.
Insight relies on Cisco videoconferencing, mobile and cloud-based collaboration tools and services as part of its Insight Managed Collaboration solution. This Insight Connected Workforce service helps clients envision, assess, design, deploy and manage the ideal work environment to allow workers to be effective anywhere, on any device. Insight Managed Collaboration, adopting Cisco® Customer Care solutions as part of an omnichannel approach to customer support.
“Collaboration starts with great partnerships, and Insight has worked closely with Cisco for over 20 years to improve productivity and provide customer support solutions that empower our clients’ most important contributors: their workers,” said Bob Kane, senior vice president and general manager, U.S. enterprise sales and product marketing, Insight. “Our full-service team integrates the latest Cisco collaboration technology, including Webex Teams and Webex Cloud architectures, with client legacy systems to suit their specific business needs without disrupting existing workflows.”
In the Southwest region, Insight’s overall Cisco enterprise business grew by more than 50 percent in the last fiscal year. The company also showed strong solution growth in enterprise networking, collaboration and software.
As a Cisco Gold Certified Partner, Insight recently earned Cisco master specializations for networking, enterprise networking and service provider technology. Insight also maintains Cisco master specializations for collaboration, data center and hybrid cloud and security.
Previously this year, Insight was recognized as Cisco’s Marketing Velocity Innovator of the Year.
For more information on Insight, visit www.insight.com or call 800-INSIGHT.
Today, every business is a technology business. Insight Enterprises Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of Digital Innovation, Cloud + Data Center Transformation, Connected Workforce, and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run business smarter. Discover more at www.insight.com. NSIT-M
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