“We now have one system for communications across all locations,” notes Dandridge. “Centrally managed maintenance and support mean we can keep growing our cloud environment gradually and sustainably. It’s an exciting time. And we’re doing it all while cutting costs and reducing burdens on internal resources at every level.”
Rent-A-Center has improved the end-user experience and streamlined operations, enjoying reliable, cost-effective voice communications. The company is refocusing internal resources on impactful business goals. It’s expanding its cloud footprint. And, with an ongoing strategic partnership with Insight, Rent-A-Center has operational peace of mind driven by continuous support.
To the future — and more ambitious goals
Today, Rent-A-Center sets its sights on a bigger, bolder goal with Insight: a complete cloud migration with another data center to be vacated — and that means strategizing for success again. Our teams are leveraging SnapStart, Insight’s propriety discovery tool, to assess Rent-A-Center’s environment. Making data-driven workload placement decisions will be the key to a successful shift.
Working together, we’re up for the challenge: architecting a new cloud network, planning how to support all stores, securing connections, storing data and thoughtfully migrating all of Rent-A-Center’s applications. “Rent-A-Center’s commitment to a strategic cloud migration is inspiring,” concludes Hall. “Together, we’re using data to define which apps to migrate as is, which ones to sunset, which ones to move over to a SaaS platform and which apps will need to be engineered.”
Rent-A-Center continues to evolve as a digital-first business. With 2,000+ stores across 50 states, and 10,000+ employees serving more than one million customers, Rent-A-Center’s cloud journey proves that ambition — with the right plan and momentum — pays off.